Everything you need to know about
Shipping & Returns

Shipping in the UK

Get your order when you want it, the way you want it.

We are pleased to be able to offer the following shipping options for you to choose from at checkout.

Orders over £50 qualify for Free Standard Delivery

(Royal Mail 2nd class)

Orders that don't qualify for free shipping can take advantage of the following rates:

By Royal Mail

 

1st Class Parcel from £4.99 

(Up to 3 working days to arrive)

2nd Class Parcel from £3.99 

(Up to 5 working days to arrive)

Tracked 24 from £6.99 

(24 hours to arrive)

Tracked 48 from £5.99

(48hrs to arrive)

Guaranteed Special Delivery from £10

(Tracked service. Guaranteed to arrive next day before 1pm)

Orders received before 2pm Monday to Friday will be packed and sent on the same day.

 

Orders after 2pm on Friday, on Saturday/Sunday or on a public holiday will be packed and sent on the next working day. 

Please Note: Customised products which require

work in the personalisation workshop will take up to

3 working days before they are shipped. They will be shipped by your chosen method as soon as they are ready and no later than 3 working days after you place your order.

Returns in the UK

Orders can be refunded within 14 days of purchase:

Please note, customised, personalised and monogrammed products can not be returned or refunded unless faulty.

Click the link to start the returns process

Use the links below to read our returns policies.